https://storage.googleapis.com/contentstudio-media-library-nearline/media_library/5f2f988580ab6d7da415d2f2/uncategorized/original/BRImlVMOlKEevowLGUW18VyS5Wg70g81a8vWq0Zk.mp4

My day began with a call from a client that wasn’t pleased with my work. After about 20–30 minutes of listening to her expectations, I have a better understanding. I know a bunch of people that identify themselves by what they do for a living, ie…I’m a doctor, I’m an engineer, I’m this or that. The profession doesn’t matter as much as the clinging to their profession for an identity.

During our call my client was reluctant to express her concerns for fear of hurting my feelings. I explained that nothing stated about my writing affected me personally. I don’t identify myself as an author but rather, that’s what I’m doing right now. I’ve held several positions in multiple careers and it became appealing to me about a decade ago that who I am isn’t what I do to earn a living.

Today, Thursday, June 4, 2020, I am grateful that:

My client and I were able to have a productive and instructive conversation about her needs and expectations. I’m happy I didn’t react negatively and lose the opportunity to serve her and her company in the future.

I was able to ask the right questions to get my client to reveal her needs and expectations through a lens of “constructive criticism” and not personal attacks.

Doc P and I had a chance to visit today. He reopened his office and we chatted for nearly an hour before we resumed our day. It was great to converse face to face versus video conference. For me, it’s easier to read body language and there’s no lag in the conversation as it takes its own tempo.

I was able to walk to Ayala mall and pick the things I needed. I had the chance to walk around parts of the mall and it seemed deserted. Some stores were open but most were closed. What I needed, I purchased. I returned home, my mission accomplished.

How do you separate who you are from what you do?

Be Great. Be Grateful!!!

If you feel this will help you or someone you know, please share to your timeline.

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Read my gratitude lists during “lockdown” in the Philippines as the Covid-19 pandemic grew
https://tinyurl.com/45z2a25p

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#begreat #journey #begrateful #life #chronicle #corona #coronachronicles
#gratitude

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Author, editor, and business consultant. Mr. Allridge focuses on implementing systems to enhance his clients bottom line via process improvement.

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Darren Allridge

Darren Allridge

Author, editor, and business consultant. Mr. Allridge focuses on implementing systems to enhance his clients bottom line via process improvement.

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