https://storage.googleapis.com/contentstudio-media-library-nearline/media_library/5f2f988580ab6d7da415d2f2/uncategorized/original/J6IH9wxaacRHwb4vdWzeDMyQbOAGijjwDTwOjO1z.mp4

Earlier this week I wrote a post entitled, “Earned Trust.” I spoke of how Herb, my writing and publishing mentor, had sent his rough draft for “Shadow Mountain Ranch” and allowed my publishing company to use as a proof of concept for its application of artificial intelligence within the publishing industry.

After completing what we discussed, I woke up this morning thinking what I’d done wasn’t enough. That what I’d done was simply the bare minimum. I’d not done enough to “wow” my client. I’d simply done what I promised. I didn’t go the extra mile.

Now I will. I will deliver more than promised. More than what’s expected. I believe in going the extra mile and I will do just that. I will deliver his entire new book with everything Herb and I discussed. In addition, I will format his e-book and design a cover for his title.

That’s more than what’s expected. That’s how to “wow” a client. Anything less is what everyone else does and doesn’t position me any differently than the competition.

Today, Sunday, February 9, 2020, I am grateful that:
I had an epiphany. A revelation of sorts “do more for your clients and they’ll do more for you.”
I had the chance to hang out with Anthony and his employees during a monthly moral meeting and celebration. Dinner, drinks, and a night of partying surely will increase their loyalty, productivity, and understanding of the depths at which Anthony is willing to go to maintain and build a long-lasting relationship with his employees.
Decades ago Kent Talley gave me a copy of “The Science of Personal Achievement.” I’ve listened to and revisited those recordings numerous times over the years and Napoleon Hill’s lesson on going the extra mile is what guides my plans for today.
How do you “go the extra mile?”

What’s different about you(your company) from your coworkers(competitors)?

When was the last time you underpromised and overdelivered?

What prevents you from overdelivering more often, more consistently?

How can you eliminate those obstacles?

What can you do to insure you over deliver as a lifestyle?

Be Great. Be Grateful!!!

If you feel this will help you or someone you know, please share to your timeline.

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Read my gratitude lists during “lockdown” in the Philippines as the Covid-19 pandemic grew
https://tinyurl.com/45z2a25p

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#begreat #journey #begrateful #life #chronicle #corona #coronachronicles
#gratitude

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Author, editor, and business consultant. Mr. Allridge focuses on implementing systems to enhance his clients bottom line via process improvement.

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Darren Allridge

Darren Allridge

Author, editor, and business consultant. Mr. Allridge focuses on implementing systems to enhance his clients bottom line via process improvement.

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